Taxi888 Terms & Conditions – Rights and Responsibilities of Malaysian Members

By registering an account, making a deposit, or using any service on the Taxi888 platform, you automatically agree to be fully bound by these Terms & Conditions. This agreement is legally valid and binding between you and Taxi888.

These terms apply to all Taxi888 services, including Sports Betting (football, badminton, cricket, e-sports, and other sports), online casino games (slots, Live Casino, Poker), and any new products or features we may introduce in the future.

To register for and use Taxi888's services, you must meet all of the following eligibility criteria:

• At least 21 years old on the date of registration.
• Malaysian citizens or permanent residents who are physically located within Malaysia while using the platform.
• Must have the legal capacity to enter into binding agreements.
• Not listed on any self-exclusion register maintained by Malaysian authorities.
• Not to represent or act on behalf of any unauthorised organisation or individual.

Taxi888 reserves the right to request identity verification documents at any time to confirm a member's eligibility. Required documents may include a Malaysian identity card (MyKad), passport, or other relevant supporting documents.

Each eligible individual is only permitted to hold one (1) active account at Taxi888 at all times. Holding more than one account — whether under your own name, another person's name, or false information — is a serious violation of these Terms.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as stated on your identification document
• An active and reachable Malaysian mobile number
• A valid email address that belongs to you
• Your exact date of birth
• A strong, unique password for your Taxi888 account

You are solely responsible for maintaining the security of your Taxi888 account password and login credentials. Do not share your login details with anyone. Taxi888 will not be held liable for any losses arising from third-party access to your account due to your own negligence.

Taxi888 offers a range of convenient and secure deposit methods tailored for users in Malaysia. All deposits are processed in Malaysian Ringgit (RM).

All deposits must originate from an account or e-wallet registered in your own name. Taxi888 reserves the right to reject or suspend any deposit suspected of coming from an illegal source or a third party without satisfactory explanation.

Taxi888 is committed to processing all valid withdrawal requests promptly and efficiently. Withdrawal conditions are as follows:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals are processed within 15 minutes for the majority of payment methods.
• Withdrawals must be made to the same account or e-wallet used for the deposit.
• A Know Your Customer (KYC) process may be required before your first withdrawal or any withdrawal exceeding a specified limit.
• Taxi888 reserves the right to request supporting documents before approving withdrawals exceeding RM5,000 per day.

Any withdrawal that cannot be processed due to incorrect account details or third-party technical issues will be returned to your Taxi888 account. Our support team will reach out to you to resolve the matter within 24 business hours.

Taxi888 offers a variety of bonuses and promotions to new and existing members from time to time. All bonuses are subject to the specific terms and conditions stated on each respective promotional offer, and those terms form part of these general Terms & Conditions.

General principles applicable to all Taxi888 bonuses:

• Each bonus has rollover (turnover) requirement that must be met before a withdrawal is permitted. Rollover requirements typically range from 5x to 20x the bonus value, depending on the type of promotion.
• Each bonus may only be claimed once per person, per household, per IP address, and per device.
• Taxi888 reserves the right to cancel or modify any bonus offer without prior notice if there are signs of fraud or abuse.
• Bonuses are non-transferable, cannot be sold, and cannot be directly converted to cash.
• Different promotions carry different expiry dates — please review the terms of each promotion before claiming.

All bets placed on the Taxi888 platform are subject to both general and sport- or game-specific betting rules. Key general rules to be aware of:

• Bets that have been confirmed and accepted by the Taxi888 system are final and cannot be cancelled, except under circumstances specifically stated (such as an obvious odds error).
• Taxi888 reserves the right to void bets and refund stakes if a technical error results in odds being set materially different from market odds.
• For Malaysia Super League, EPL, and other league matches — if a match is postponed by more than 48 hours, all pre-match bets will be voided and refunded.
• For badminton, cricket, and esports betting — sport-specific rules for each discipline will be detailed on the relevant sport rules page within the Taxi888 platform.
• Minimum and maximum bet limits vary by sport, market, and membership tier. Current limits can be checked within the platform.

Taxi888 is deeply committed to fostering a healthy and responsible gambling culture. We believe betting should be a form of controlled entertainment, not a source of financial or personal hardship.

As a member, you agree to:

• Only bet with money you can afford to lose.
• Do not attempt to recover losses by placing larger bets (chasing losses).
• Setting reasonable personal limits on your betting activity.
• Make use of the responsible gambling tools provided by Taxi888 whenever needed.

Taxi888 provides the following tools within your account to help you stay in control:

• Daily, weekly, and monthly deposit limits that you can set yourself
• Daily betting limits that can be reduced at any time
• Temporary self-exclusion (30 days, 90 days, or 180 days)
• Permanent self-exclusion for cases requiring immediate action
• Timed reminders triggered after a set period of play

For more information, visit the Responsible Gaming us.

Taxi888 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Breach of any part of these Terms & Conditions
• Holding more than one account
• Identity fraud or use of false information during registration
• Bonus abuse or system manipulation
• Activity suspected to involve money laundering
• Obtaining insider information on matches or odds (match-fixing)
• Use of automated software or bots to manipulate the platform

You may also voluntarily close your Taxi888 account at any time by contacting our support team. Voluntary closures will be processed within 3 business days, and all eligible balances will be returned to you once the required KYC process is completed.

To the extent permitted by applicable law, Taxi888 shall not be liable for:

• Any financial losses incurred as a result of betting activity on our platform
• Service disruptions caused by technical issues beyond our control, including internet outages, third-party server failures, or natural disasters
• Any losses arising from the use of your account by an unauthorised third party as a result of your own negligence in safeguarding your password
• Inaccurate information or data from third-party sources used within the platform

Taxi888 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time without mandatory prior notice. However, we will endeavour to inform members of material changes via their registered email or an in-platform notification.

Updated Terms & Conditions take effect immediately upon publication on this page. The "Last updated" date at the top of this document will reflect the latest active version. Continued use of the Taxi888 platform following any amendment constitutes acceptance of the revised terms.

If you have any questions, concerns, or queries regarding these Taxi888 Terms & Conditions, please reach out to our team via:

• Email: support@taxi888.bet
• Live Chat: Available 24/7 within the Taxi888 platform
• Service Language: Bahasa Melayu and English

Taxi888's Malay-speaking support team is ready to assist you with any enquiry in a friendly and professional manner. We aim to respond to all queries within 2 hours via live chat and within 24 hours for email.